Strata 3D CX8 Windows issue

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This topic is: resolved

This topic contains 4 replies, has 3 voices, and was last updated by  Kevin Condie 2 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #481986

    MagicMarker
    Participant

    I created 3 illustrations with the new version,
    I closed the files and I can not open them anymore.
    A message appears “Could not open file because the required resources were not found”
    can you help me? thank you

    #482256

    Kevin Condie
    Keymaster

    Are you running Design 3D CX 8 for PC?

    Can you send us one of the model files to look at?

    If you don’t want to submit it here you can send it to support@strata.com. Please include the issue if you do send it to the support email.

    #482839

    MagicMarker
    Participant

    thanks
    i sent you all

    #491294

    Doug Jones
    Participant

    I am having the same problem. I created a new model with my brand new upgraded Strata 3D CX 8 for PC. I saved and closed the model. And now when I try to open it. It says “could not open file because the required resources can’t be found”. What is going on? This upgrade is completely useless if I cant re-open my files.

    #493885

    Kevin Condie
    Keymaster

    Doug, if you could send the problem model to support@strata.com so we can test with it, that would be helpful.

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