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NOTE: Please keep this email for access to your product download link and license number in the future.

NOTE: This version of Design 3D requires MacOS Mojave (or newer).

To download, install and activate the upgrade use the following instructions:

  • Step #1 – Download. Click on the Blue download link above.
  • Step #2 – Install. Launch the downloaded installer application and follow the instructions.
  • Step #3 – Complete the Activation Process. Once you’ve installed Design 3D CX, launch the application. The splash screen will come up with a field in the upper left to enter your subscription license number. Copy your license number (located at the bottom of this email in Red) and paste into the license number field in the dialog, then click on the Activate button.
  • Step #4 – Start Design 3D. Once the application has activated successfully, click on the “Continue to Design 3D” button in the lower right of the splash screen/activation dialog. Design 3D CX will start and you’re ready to begin creating!

Getting Started After you’ve installed and launched the application the “Getting Started” dialog will open (this can also be accessed by clicking the Help menu and selecting “Getting Started”). This dialog can be set to show (or not show) on startup of the software by clicking the checkbox in the lower left of the window. From that dialog you can get access to a series of videos that will help you learn the application, get an overview of the features and create your first project.

Here are some additional links for resources to get you started:

  • First Project This easy to follow project will get you up and going quickly (this is the same project found in the “Getting Started” dialog).
  • Fundamentals A to Z. This series covers Design 3D CX from modeling and all the way through to final output (this is the same series found in the “Getting Started” dialog).
  • Fundamentals a designer’s perspective. Though created with version 7.5, the principles that expert user Chris Tyler takes you through will help you become more productive with version 8.
  • University Videos Design 3D subscribers get access to hundreds of hours of video tutorials.
  • Technical Support Resources This link will take you to our Support Home Page where you’ll find a variety of resources, such as the Support Forums.

Thanks for being part of the Strata family. This new release creates a modern platform that Strata will be able to build on for the foreseeable future.

Thanks Again, The Strata Team

Questions you may have regarding your subscription:

The service begins when we confirm your initial payment. Some subscription purchases require an initial License Fee. We will charge you the subscription payment at the time of purchase, and monthly until you cancel. Once the subscription payment has been charged, that charge is final and no refund is available. The subscription payment is subject to change – we’ll always notify you beforehand.

You can cancel anytime by following the instructions under the section titled “How do I cancel my subscription?” below. Or you may contact Customer Support. Canceling your membership stops the charge at the start of your next billing term – your service will still continue through the end of your current term.

 When is my next payment date?

Subscriptions are monthly from the date of your initial purchase. To see when your next subscription payment will be processed, follow these instructions:

  • Log into your account at Strata.com
  • Once you’re signed in, go to your Purchase History
  • On that page you’ll see a “Subscriptions” section”
  • At the top of the list of subscriptions it will tell you “Your subscription is active and will renew on specified [date].

How do I update my card payment information?

To access your purchase history and update your payment method for your current subscription, follow these instructions:

  • Log into your account at Strata.com
  • Once you’re signed in, go to your Purchase History
  • On that page you’ll see a “Subscriptions” section
  • In the “Actions” column click on “Update Payment Method“
  • You will be directed to a secure page for updating your credit card for your subscription.
  • Enter new card information and click on “Update Payment Information” button

Important: If you have a failed payment, the Update Payment Method link will not be available to you. If this situation occurs please contact Customer Support for assistance. 

Can I pause my subscription?

Unfortunately we do not offer payment pausing on subscriptions. You can cancel your subscription and come back and purchase a new subscription when you are ready.

How do I cancel my subscription?

To access your purchase history and get access to cancel your current subscription, follow these instructions:

  • Log into your account at Strata.com
  • Once you’re signed in, go to your Purchase History
  • On that page you’ll see a “Subscriptions” section
  • In the “Actions” column click on “Cancel”

 When I Cancel, how long is my Subscription good for?

To see how long your subscription is active for, follow these instructions:

  • Log into your account at Strata.com
  • Once you’re signed in, go to your Purchase History
  • On that page you’ll see a “Subscriptions” section
  • At the top of the list of subscriptions it will tell you “Your subscription is active until [date]”.

If I cancel a subscription, can I start a new subscription?

Yes. You can purchase a new subscription any time.